FAQ

Frequently asked questions about hospitality costing and purchase control

The questions restaurant owners, F&B managers and hotel groups ask us before they start — answered without the run-around.

The basics

What is fnb.utilize.gr?

fnb.utilize.gr is Greek-built costing and purchase-control software for hospitality businesses. It reads your supplier invoices line by line, merges the same product across the different names each supplier gives it, and shows you what you paid per item, per supplier and per site. It is the foundation an accurate food cost is calculated on.

Who is it for? Is it only for large groups?

It is for restaurants, bars, cafés, catering operations, hotels and hospitality groups. The size that matters is not turnover but invoice count: if you receive dozens of supplier invoices a month and cannot say what you paid per kilo, you already have the problem. Our customers range from a single site to hotels with three F&B outlets.

Do I have to change my till, my accountant or my suppliers?

No, none of the three. fnb.utilize.gr works with the invoices you already receive, from the suppliers you already use, and hands files to the accountant you already work with. It does not replace your till and it does not touch your ordering process.

How it works in practice

How do invoices get in? Does someone have to type them?

You type nothing. You upload the invoices as you receive them and they are read automatically, line by line: item, quantity, unit price and line total. That is the substance of the change — 400 invoices become one import instead of a week of typing.

Does it work with scanned PDFs or only with electronic invoices?

It works with both, and with scanned documents. Greek wholesale still sends a great many invoices as scanned PDFs, and the system is built for exactly that reality. Anything that does not read cleanly is never guessed at: it goes to a separate queue for a human to check.

Every supplier writes the same product differently. How do I compare prices?

That is precisely what item merging solves. «ΚΟΚΑ ΚΟΛΑ 1,5LT», «Coca Cola 1500ml» and a supplier's own code 4471 are recognised as one product, with all three suppliers' prices side by side. Without that step, any price comparison on Greek invoices compares names rather than products.

I run a hotel with three F&B outlets. Will I see cost per outlet?

Yes, and it is one of the main reasons the product exists. A restaurant, a pool bar and room service often buy from the same suppliers at different prices; you see which outlet pays more, in which category, and by how much. Each manager sees only their own outlet, while management sees the comparison.

How quickly will I see a first result?

The same day. There is no months-long implementation project: you upload the invoices you already have and see the first analysis immediately. In the demo we do this with your invoices, not with a sample dataset.

Accuracy, data and control

What happens if an invoice is not read correctly?

You see it separately, so you can correct it. No zeros are inserted and no plausible-looking numbers are invented to make a table add up — a line that did not read cleanly stays flagged as such. We would rather tell you what was not measured than hand you a total that will not survive scrutiny.

Who decides that two names are the same product — a person or a machine?

A person gives the final approval. The system proposes matches and documents why it proposed them, but we do not let the machine decide your numbers on its own. Anything uncertain goes to a review queue rather than silently locking in.

Can I see where a number came from?

Yes. Every number on screen opens up and shows which line of which invoice produced it. We also publish the definitions each figure is computed with — net value, units of measure, weighted average price — so your accountant can check them before trusting them.

Is my data mine? Can I take it and leave?

Your data is yours and you can export it. The purchase and item-catalogue exports are not a closed format; they are files that open and import into accounting software. We do not hold your data as a reason for you to stay.

Limits, cost and getting started

Does it replace my accounting software or my till?

No, neither. It does not replace Softone, Epsilon or whatever your accountant uses — it prepares the data so it imports there correctly and quickly. It does not take orders and does not issue receipts: it works alongside your till, not in place of it.

Does it cover me for e-invoicing and myDATA in 2026?

fnb.utilize.gr is not an e-invoicing provider and does not submit documents to the AADE. What it does is get you to the mandatory e-invoicing date with a tidy item catalogue and purchase data you have checked — because if your catalogue is a mess today, after 1 October 2026 it will be a mess at higher speed.

How much does it cost?

We do not publish a price list, because the price depends on how many F&B outlets you run and the volume of invoices you receive. See the product with your own invoices in the 30-minute demo first, and we will give you a specific proposal.

How do I start?

Send us 20 supplier invoices. In a 30-minute demo we show you your own price history and the export your accountant will receive, using your data rather than an example. If you like, we run the demo together with your accountant and open the export in their own software.

Didn't find your question?

Call us, or send us 20 invoices. We answer with your own data rather than with a brochure.

Or call us: 2310 436 595